Privacy Policy
Last updated: 30 September 2026
Who we are
VYBE is an AI dating assistant ("we", "us"). This policy explains what personal data we process when you use the VYBE app or website, why we process it, and the rights you have.
Questions or requests about your data: support@creatoros.tools.
Data we collect
- Account data: your email address, the name you enter, and a securely hashed password. If you sign in with Google or Apple, we receive your email address and basic profile name from that provider.
- Profile details you provide: what you are looking for and the short description about yourself, used only to personalise the assistant's advice.
- Chat content: the messages you send, the assistant's replies, and any images or screenshots you upload for analysis, so your conversations are saved to your account.
- Usage data: how many AI messages you have used in the current month, to enforce plan limits.
- Payment data: your plan, subscription status and customer reference. Card details are handled entirely by Stripe and never reach our servers.
- Technical data: basic log and analytics data such as device type, browser and pages visited.
How we use your data
- To create and secure your account and let you sign in.
- To generate AI replies, profile feedback and dating advice you request.
- To save your chat history so you can return to it.
- To apply free and paid usage limits and process subscriptions.
- To keep the service secure, prevent abuse, and improve reliability.
- To answer support requests.
We do not sell your personal data, and we do not use your private chats to train our own models.
Legal basis (GDPR)
We process your data to perform our contract with you (providing the service), on the basis of your consent where you voluntarily upload optional content such as screenshots, on the basis of our legitimate interest in keeping the service secure, and to comply with legal obligations such as tax record keeping.
Service providers we share data with
- Hosting and database: our cloud infrastructure provider stores your account, profile, chats and usage records.
- AI model providers: your message content is sent to AI model providers to generate a reply. They process it to return the response and do not receive your account credentials.
- Payments: Stripe processes payments and stores your billing details.
- Sign-in providers: Google and Apple, if you use those sign-in options.
- Analytics: Google Analytics, for aggregated usage statistics.
Some of these providers operate outside the EU/EEA. Such transfers rely on the EU Standard Contractual Clauses or an equivalent safeguard.
How long we keep your data
We keep your account, profile and chat history for as long as your account exists. If you delete your account, this data is deleted immediately and permanently. Payment and invoice records are kept for as long as tax law requires.
Your rights
You can access, correct, export, restrict or delete your personal data, object to processing, and withdraw consent at any time. You can also lodge a complaint with your local data protection authority.
You can delete your account and all associated data yourself at any time under Settings → Delete account, or email us and we will do it for you.
Children
VYBE is intended for users aged 18 and over. We do not knowingly collect data from children.
Important note about AI advice
VYBE provides AI-generated suggestions for entertainment and self-improvement purposes. Compatibility scores are AI estimates, not scientific assessments, and demo profiles shown in the app are fictional. Always use your own judgement, and never share sensitive personal information about other people that you are not entitled to share.
Changes to this policy
If we make material changes to this policy, we will update the date above and notify you in the app where required.